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Crowdworking: Joint Project Enlightens the Status Quo

The crowdworking monitor of the Federal Ministry of Labor and Social Affairs provides initial indications of the state of crowdworking in Germany.

Crowdwork holds a prominent place among the new forms of work. However, the available data regarding this form of work, which is characterized by temporary work contracts that are mediated through an online platform, are unsatisfactory. It is for this reason that the Federal Ministry of Labour and Social Affairs now provides the “Crowdworking Monitor,” a joint project from the tertiary education institution Hochschule Rhein-Waal and the online survey institute Civey, with financial support through a grant programe.

Study provides figures on the crowdworking market

The goal of the project is to develop an empirical basis for the crowdworking debate. This will be done with the help of an extensive internet survey of Internet users. Roughly 500 000 answers went into the study. There are now two of the four planned monitorings are behind us, their data are readily available for evaluation. The discussion papers provide primary illuminating results regarding the extremely heterogeneous and constantly changing condition of the crowdworking-market.

Characteristics of crowdworkers

The previous estimations to the extent that platforms mediate odd jobs at a European level are uncovered with the evaluation of the Crowdworking Monitor’s data: crowdworkers are, demographically speaking, young, single, and male and live in urban areas. The data does not help us determine if they have an above-average education. Diversity sits on the sidelines for crowdwork.

Additionally, the researchers at Hochschule Rhein-Waal did not only look at demographics but also what motivates crowdworkers and they investigated the levels of work satisfaction concerning their current crowdworking tasks.

The “Crowdworking Monitor” provides a deepened empirical basis for our knowledge of the platform economy. It offers initial indicative results based on which we can better understand which challenges and opportunities the forms of work hide.

Published on 16 Oct 2019 on the topic: Platform economy

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