Crowdworking: Joint Project Enlightens the Status Quo
Crowdwork has left an impression on the debate regarding new forms of work in the digital transformation. Regardless, we know surprisingly little about them due to a lack of data. Instead, the Federal Ministry of Labour and Social Affairs is helping fill this hole by supporting the “Crowdworking Monitor” financially through a grant programe. The “Crowdworking Monitor” provides first indications on the conditions of crowdworking in Germany.
Crowdwork holds a prominent place among the new forms of work. However, the available data regarding this form of work, which is characterized by temporary work contracts that are mediated through an online platform, are unsatisfactory. It is for this reason that the Federal Ministry of Labour and Social Affairs now provides the “Crowdworking Monitor,” a joint project from the tertiary education institution Hochschule Rhein-Waal and the online survey institute Civey, with financial support through a grant programe.
The goal of the project is to develop an empirical basis for the crowdworking debate. This will be done with the help of an extensive internet survey of Internet users. Roughly 500 000 answers went into the study. There are now two of the four planned monitorings are behind us, their data are readily available for evaluation. The discussion papers provide primary illuminating results regarding the extremely heterogeneous and constantly changing condition of the crowdworking-market.
The previous estimations to the extent that platforms mediate odd jobs at a European level are uncovered with the evaluation of the Crowdworking Monitor’s data: crowdworkers are, demographically speaking, young, single, and male and live in urban areas. The data does not help us determine if they have an above-average education. Diversity sits on the sidelines for crowdwork.
Additionally, the researchers at Hochschule Rhein-Waal did not only look at demographics but also what motivates crowdworkers and they investigated the levels of work satisfaction concerning their current crowdworking tasks.
The “Crowdworking Monitor” provides a deepened empirical basis for our knowledge of the platform economy. It offers initial indicative results based on which we can better understand which challenges and opportunities the forms of work hide.